1. GENERAL

1.1. By installing the Application (as defined below), you agree to be bound by these terms of use (\"appterms\"). Please review them carefully before installation and/or acceptance.

2. DEFINITIONS

The \"Application\" shall mean the software provided by \"Encas\" ( Encas Company Limited ) to offer services related to Encas, Encas\'s services and its partner\'s services, to be used on Apple iOS and Android OS devices and any upgrades from time to time and any other software or documentation which enables the use of the Application.

3. DATA PROTECTION

Any personal information you supply to Encas when using the Application will be used by Encas in accordance with its Privacy Policy.

4. PROPRIETARY RIGHTS AND LICENCE

4.1. All trademarks, copyright, database rights and other intellectual property rights of any nature in the Application together with the underlying software code are owned either directly by Encas\'s licensors.
4.2. Encas hereby grants you a worldwide, non-exclusive, royalty-free revocable license to use the Application for your business and personal use in accordance with these appterms.

5. CONDITIONS OF USE

5.1. You will not, nor allow third parties on your behalf to (i) make and distribute copies of the Application (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Application; or (iii) create derivative works of the Application of any kind whatsoever.
5.2. The Application is currently made available to you free of charge for your personal, non-commercial use. Encas reserves the right to amend or withdraw the Application, or charge for the application or service provided to you in accordance with these appterms, at any time and for any reason.
5.3. You acknowledge that the terms of agreement with your respective mobile network provider (\'Mobile Provider\') will continue to apply when using the Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.
5.4. If you are not the bill payer for the mobile telephone or handheld device being used to access the Application, you will be assumed to have received permission from the bill payer for using the Application.

6. AVAILABILITY

6.1. This Application is available to handheld mobile devices running Android OS Operating Systems. Encas will use reasonable efforts to make the Application available at all times. However you acknowledge the Application is provided over the internet and mobile networks and so the quality and availability of the Application may be affected by factors outside Encas\'s reasonable control. 6.2. Encas, its group of companies and sub-contractors do not accept any responsibility whatsoever for unavailability of the Application, or any difficulty or inability to download or access content or any other communication system failure which may result in the Application being unavailable.

7. SYSTEM REQUIREMENTS

7.1. In order to use the Application, you are required to have a compatible mobile telephone or handheld device, internet access, and the necessary minimum specifications (\'Software Requirements\').
7.2. The Software Requirements are as follows: Android OS devices running Android OS 3.0 and on; Language: English ( where local language will be gradually updated )
7.3. The version of the Application software may be upgraded from time to time to add support for new functions and services.

8. TERMINATION

8.1. Encas may terminate use of the Application at any time by giving notice of termination to you.
8.2. Upon any termination, (a) the rights and licenses granted to you herein shall terminate; (b) Software can become not functioning;

9. LIMITATION OF LIABILITY

9.1. In no event will Encas be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the Application, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.
9.2. Encas is not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the Application.
9.3. Nothing in these Appterms shall exclude or limit Encas\'s liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.

10 Limitation of Service and Advertisements

10.1 Encas as a service provider of application will put efforts to update contents and information provided in application. However,you acknowledge a certain group of organization described as \"Lite\" in this application that it is beyond Encas\'s capabilities to provide a real-time and up to date . Encas encourages you to provide feedback to us to on any incorrect call destinations help us make a better call with organizations.
10.2 Encas have a right to provide advertisements from our licensors in the \"Lite\" organization spaces where it can lead you to our licensors\' website or menu in application.

11. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, and for the avoidance of doubt, Encas hereby disclaims all implied warranties with regard to the Application. The Application and software are provided \"as is\" and \"as available\" without warranty of any kind.

Privacy policy

Encas is committed to protect your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

1. Use of Customer Information

We require certain information to allow us to process identification of the phone. Encas collects the details provided by you, together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them.

We may collect additional information in connection with your participation in any promotions or competitions offered by us or our licensors and information you provide when giving us feedback.

We will use your information to provide and personalise our service. We will also use your email details to communicate with you. Our licensors may send you offers and news about their products and services upon your request in our application. We may contact you by post, email, telephone (including SMS or from our application) . Your registered email account with the application may include marketing material which we may feel will be of interest to you from other third parties or our licensors.

Your data may be used for the following purposes: verification of log-in application,statistical and marketing analysis, record log type, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences.

Once you have registered on CallZen, you will be provided to choose a \"Contact Preferences\" that will allow you to choose your preferred email to receive any further information from us . We will use your registered email as primary index for your registration on our product where you can personalize your usage in our application from available provided option by Encas.

We like to receive feedback from our customers to help us improve our service. We may contact you by post, e-mail, telephone or fax to ask your opinions.

Please note there may be instances where it may be necessary for us to communicate with you for administrative or operational reasons relating, for example, to check on some suspicious usages behavior in our application.

We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.

The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you. It is possible that your data may be processed outside of your local country.

2. Application tracking

We use tracking software to monitor customer traffic patterns and application usage to help us develop the design and layout of the site to better meet the needs of users. This software does not enable us to capture any personally identifying information unless you allow us to store it for your usage by using certain function provided in our application. We will ask you to create password for the access on those information where you will need to provide right password to access it for your own usage.

3. Security to protect your information and data retention

When you are asked to enter personally identifying information during you usage on our application, your details are transmitted across the internet securely using high-grade encryption.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

In the circumstances set out in this policy where Encas passes your information to a third party such as our licensors, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by easyJet. This does not apply where we are required by law to pass your information to a third party.

We will retain your information for a reasonable period or as long as the law requires.

5. Disclosure to third parties

Your information may be passed to and used by Encas Company Limited . We may pass on your information to to government authorities or enforcement bodies..

From time to time, we make certain third party offers available through our application. If you choose to accept such an offer, We can disclose your contact and billing information to the third party who you accept their request.

Encast passes personal data, which includes information about your method of payment, to the credit or debit card company that issued the card with which you made your booking. For your convenience and information the CallZen application will provide links to preferred destination . Callzen would like to make you aware that these sites may have different security and privacy policies and that we have no control over and take no responsibility for any information contained in these sites.

6. Your consent

In using the CallZen application, you consent to the collection and use of this information by Encas Company Limited. in the ways described above.

If you have any further questions about our Privacy Policy or its implementation, please contact our customer services department. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.